MRP Hero Cards / Frequently Asked Questions
What is the turnaround time for print work?
Generally, it takes 7-10 business days from the time of design approval.
Can I get a design re-printed if I need more?
Of course! Call your MyRacePass Representative to order more at a discounted rate.
Am I able to purchase print products online through the MyRacePass website?
We encourage it! You can order online here! Once you make your order online, a MyRacePass Representative will be in contact with you within 24 hours of your purchase, inside regular business hours.
What file format should my logo(s) be in?
To ensure the fastest project completion time, your MRP Team Representative will need sponsor logos/company logos as a .ai or .eps file type.
Is there any way to expedite a print order?
Depending on where your order needs to be shipped, there may be an expediting option for an additional cost. Check with your MRP Team Representative to learn more or if you are in need for an expedited order.
Do you ship orders outside of the contiguous 48 states?
Generally, MyRacePass can ship to just about any location in the world, but before you order, please check with a MyRacePass Representative for shipping quotes for outside the United States.
Are there higher quantities available other than what is listed?
If you are looking for higher quantities of print items, simply contact your MRP Team Representative to find out pricing on the quantities you are looking for. Most bulk items have quantities of 250, 500, 1000, 2500, 5000, 10000, 15000, 20000, 30000.